SHIPPING

DELIVERY
We currently only ship within the UK. If you’d like assistance with finding any products or brands we supply in Europe but outside of the UK please let us know and we’ll do our best to help.

Costs are calculated by the weight of the item to be delivered.

BLANKS
We offer options on the delivery of Polyola eco blanks. If it’s urgent, we can get the best price by either ourselves or DPD’s Local Carbon Neutral Service to you asap. Costs are calculated by the size of the blank to be delivered, 

But we’re also happy to drop off blanks on missions around the UK when we’re passing or en route for a session (this can be 50% cheaper than normal shipping and saves a little on our carbon footprint).

Just purchase your blank to reserve it then drop us a message - we’ll get the best delivery option for you!

FINS & LEASHES
We dispatch orders within three days using Royal Mail Tracked/ Signed for service. Delivery times are forecast on a standard working day week of Mon-Fri, excluding public holidays. Costs are calculated by the weight of the item to be delivered.

BOARD BAGS
Delivery of board bags will be calculated by the individual weight of the bag and shipped using DPD Local’s Carbon Neutral Service. 
GENERAL
As a small independent business, we do our best to provide the most effective delivery options possible from a financial and environmental perspective. If you would look discuss alternative methods of how can get our products in your hands at a better price and with a lower carbon footprint please get in touch.

We reserve the right to charge the full cost of shipping a second time if we need to resend an item that has been returned to us because nobody was available to receive the delivery.

We are not responsible for any incorrect address details provided by you the customer, that may cause your order to be delivered to the work address. It will be the customers to responsibility to locate and retrieve said item.

Our delivery providers do their best to always deliver within the time window provided, but on rare occasions, there might be delays due to unforeseen traffic conditions, breakdowns or strike action. Under these circumstances, we are not obliged to provide a refund.

Delivery to these postcodes is classified as UK Highlands and Islands pricing so may vary from standard Royal Mail and DPD local shipping costs:
ALL IM - Isle Of Man, BT - Belfast, AB - Aberdeen, HS - Outer Hebrides, IV - Inverness, KA27-28 - Kilmarnock, KW - Orkney Isles, PA20-80 - Renfrewshire, PH17-50 - Inverness, TD - Galashiels, TR20,21,22,23 - Truro, ZE - Shetland, GY - Guernsey, JE - Jersey & Isle of Wight PO30-41.